1. Introduction
This Cookie Policy explains how Cafe Rio ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at rios-cafe.top (the "Website"). This policy is designed to help you understand what cookies are, how we use them, and the choices you have regarding their use.
By continuing to browse and use our Website, you consent to our use of cookies as described in this policy. This Cookie Policy should be read alongside our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
As a food service business, we use cookies to enhance your dining experience, remember your preferences, and provide personalized services including order management, delivery estimation, and menu customization.
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the website.
How Cookies Work
When you visit our website, our server sends a cookie to your device. Your device stores the cookie in a designated file. The cookie allows our website to recognize your device when you return, helping us remember your preferences and provide a more personalized experience.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that are deleted when you close your browser. They help us maintain your session while you navigate our website.
- Persistent Cookies: These cookies remain on your device for a specified period or until you manually delete them. They remember your preferences across multiple visits.
Types of Cookies by Origin
- First-Party Cookies: These are set directly by our website and can only be read by us.
- Third-Party Cookies: These are set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience with Cafe Rio:
Essential Website Functionality
Enable basic website features like navigation, security, and user authentication.
Order Management
Maintain your shopping cart, remember your orders, and facilitate the checkout process.
Performance Improvement
Monitor website performance, load times, and identify areas for improvement.
Personalization
Remember your preferences, location, and customize your dining experience.
Analytics & Statistics
Understand how visitors use our website to improve our services and menu offerings.
Marketing & Advertising
Show relevant promotions and track the effectiveness of our marketing campaigns.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They cannot be switched off and are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| PHPSESSID |
Cafe Rio |
Maintains user session and login state |
Session |
Browser close |
| cookieConsent |
Cafe Rio |
Records your cookie consent preferences |
Persistent |
1 year |
| cart_token |
Cafe Rio |
Identifies your shopping cart across sessions |
Persistent |
30 days |
| csrf_token |
Cafe Rio |
Security protection against cross-site request forgery |
Session |
Browser close |
| user_location |
Cafe Rio |
Stores your location for delivery estimation |
Persistent |
7 days |
4.2 Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve website performance and user experience.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| _ga |
Google Analytics |
Distinguishes unique visitors and tracks user behavior |
Persistent |
2 years |
| _gid |
Google Analytics |
Distinguishes unique visitors for statistical analysis |
Persistent |
24 hours |
| _gat_gtag_UA_* |
Google Analytics |
Throttles request rate to Google Analytics |
Persistent |
1 minute |
| _gtm_* |
Google Tag Manager |
Manages marketing and analytics tags |
Persistent |
2 years |
| performance_metrics |
Cafe Rio |
Tracks website performance and load times |
Session |
Browser close |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we use on our website.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| user_preferences |
Cafe Rio |
Stores your dietary preferences and menu customizations |
Persistent |
1 year |
| language |
Cafe Rio |
Remembers your preferred language setting |
Persistent |
1 year |
| font_size |
Cafe Rio |
Stores your accessibility preferences for text size |
Persistent |
1 year |
| restaurant_location |
Cafe Rio |
Remembers your preferred restaurant location |
Persistent |
90 days |
| recent_orders |
Cafe Rio |
Stores your recent order history for quick reordering |
Persistent |
90 days |
4.4 Targeting & Marketing Cookies
These cookies are used to deliver advertisements relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns.
| Cookie Name |
Provider |
Purpose |
Type |
Duration |
| _fbp |
Facebook |
Stores and tracks Facebook Pixel visits for advertising |
Persistent |
90 days |
| _fbc |
Facebook |
Stores last visit information for Facebook advertising |
Persistent |
90 days |
| __Secure-3PAPISID |
Google |
Used for targeting and advertising personalization |
Persistent |
2 years |
| marketing_campaign |
Cafe Rio |
Tracks which marketing campaign brought you to our site |
Persistent |
30 days |
| promo_viewed |
Cafe Rio |
Records which promotional offers you've already seen |
Persistent |
30 days |
5. Third-Party Cookies
Some cookies on our website are set by third-party services that we use to enhance your experience. These organizations have their own privacy policies governing their use of information.
Google Analytics
We use Google Analytics to understand how visitors interact with our website and to improve our services.
Google Privacy Policy
Facebook
Facebook Pixel helps us track conversions, optimize ads, and create targeted audiences for our social media marketing.
Facebook Privacy Policy
6. Cookie Duration
Different cookies have different lifespans depending on their purpose:
| Duration Category |
Timeframe |
Examples |
Purpose |
| Session Cookies |
Until browser closes |
PHPSESSID, csrf_token |
Essential functionality during your visit |
| Short-term |
1 minute - 24 hours |
_gid, _gat_* |
Rate limiting and daily analytics |
| Medium-term |
1 week - 90 days |
user_location, _fbp, recent_orders |
User preferences and marketing tracking |
| Long-term |
1-2 years |
_ga, cookieConsent, user_preferences |
Long-term analytics and saved preferences |
7. How to Manage Cookies
You have several options for managing cookies on our website:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three-dot menu in the top-right corner
- Select "Settings" from the dropdown menu
- Click "Privacy and security" in the left sidebar
- Select "Cookies and other site data"
- Choose your preferred cookie setting or click "See all cookies and site data" to manage individual cookies
Mozilla Firefox
- Click the three-line menu button in the top-right corner
- Select "Settings" (or "Preferences" on Mac)
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data" or adjust your cookie acceptance settings
- You can also choose "Delete cookies and site data when Firefox is closed"
Safari
- Click "Safari" in the top menu bar
- Select "Preferences" from the dropdown
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preferred setting
- Click "Manage Website Data" to view and delete specific cookies
Microsoft Edge
- Click the three-dot menu in the top-right corner
- Select "Settings" from the menu
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Adjust your cookie settings or click "See all cookies and site data" to manage individual cookies
7.2 Opt-Out Links
You can also opt out of specific third-party tracking services:
Google Analytics
Install the Google Analytics Opt-out Browser Add-on
Download Add-on
Facebook Ads
Manage your Facebook ad preferences
Ad Settings
7.3 Our Cookie Consent Tool
We provide a cookie consent tool that allows you to manage your preferences directly on our website. You can access this tool by:
- Clicking the "Cookie Settings" link in our footer
- Looking for the cookie banner that appears on your first visit
- Using the "Manage Cookies" button that may appear in certain areas of our site
Through our consent tool, you can:
- Accept or reject all non-essential cookies
- Choose specific categories of cookies to enable or disable
- Change your preferences at any time
- View detailed information about each cookie category
8. Consequences of Disabling Cookies
While you have the right to disable cookies, doing so may affect your experience on our website. Here's what may not work properly:
Essential Functions
- Shopping cart functionality
- User login and account access
- Order placement and tracking
- Security features
Enhanced Features
- Remembering your preferences
- Location-based services
- Personalized menu recommendations
- Quick reorder functionality
Important Notice
Disabling essential cookies will significantly impact your ability to use core features of our website, including placing orders and managing your account. We recommend keeping essential cookies enabled for the best experience.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that lets you tell websites that you do not want to have your online activities tracked. Currently, there is no universally accepted standard for how companies should respond to DNT signals.
At this time, our website does not respond to DNT browser signals. However, you can use the cookie management options described in this policy to control tracking on our website. We continue to monitor developments in DNT standards and may update our practices in the future.
To enable DNT in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
- Firefox: Settings → Privacy & Security → Send websites a "Do Not Track" signal
- Safari: Preferences → Privacy → Website tracking → Ask websites not to track me
- Edge: Settings → Privacy, search, and services → Send "Do Not Track" requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through our website or other appropriate means
- Obtain your consent again if required by law
We encourage you to periodically review this policy to stay informed about how we use cookies and how you can manage them. Your continued use of our website after any changes indicates your acceptance of the updated policy.
12. More Information
For additional information about cookies and online privacy, you may find these resources helpful:
All About Cookies
Comprehensive information about cookies and how to manage them
Visit Website
Your Online Choices
Industry resource for understanding and controlling online advertising
Visit Website
Network Advertising Initiative
Opt out of behavioral advertising from participating companies
Visit Website
Digital Advertising Alliance
Consumer choice tools for digital advertising
Visit Website
You can also consult your browser's help documentation for specific instructions on managing cookies and privacy settings.